Effective Date: July 2026

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Introduction

This Cookie Policy explains how L&P Heating Solutions ("we", "our", or "us") uses cookies and similar technologies on our website, https://lpheatingsolutions.com

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This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use and protect your personal information.

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By using our website, you acknowledge that cookies may be used in accordance with this Cookie Policy and the choices you make through our cookie consent banner.

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What Are Cookies?

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website.

They help websites function correctly, improve user experience, remember your preferences and provide information about how visitors use a website.

Cookies may be:

Session Cookies

Temporary cookies that are deleted when you close your browser.

Persistent Cookies

Cookies that remain on your device until they expire or are deleted.

First-Party Cookies

Cookies set directly by our website.

Third-Party Cookies

Cookies set by trusted third-party providers whose services we use.

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How We Use Cookies

We use cookies to:

• Ensure our website operates correctly

• Improve website performance and speed

• Remember your preferences

• Understand how visitors use our website

• Monitor website traffic and visitor behaviour

• Improve our plumbing services and customer experience

• Measure the effectiveness of advertising campaigns

• Prevent fraud and enhance website security

 

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off through our cookie settings.

They may include cookies used for:

• Website security

• Session management

• Load balancing

• Cookie consent preferences

• Contact form functionality

These cookies do not require your consent.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website so we can improve its performance.

They may collect information such as:

• Pages visited

• Time spent on pages

• Device and browser information

• Approximate geographic location

• Traffic sources

We may use services such as:

• Google Analytics

• Microsoft Clarity

These cookies are only used where you have provided your consent.

Marketing Cookies

Marketing cookies help us measure advertising performance and deliver more relevant advertising.

They may be used to:

• Measure advertising campaigns

• Track website visits after advertisements

• Build audience insights

• Support remarketing campaigns

We may use services including:

• Google Ads Conversion Tracking

• Google Ads Remarketing

• Meta Pixel (Facebook and Instagram)

Marketing cookies are only placed where you have given your consent.

Functional Cookies

These cookies allow the website to remember choices you make to improve your experience.

Examples include:

• Remembering form information

• Saving user preferences

• Improving website functionality

 

Information Collected Through Cookies

Depending on the cookies you accept, information collected may include:

• IP address

• Browser type

• Device information

• Operating system

• Pages viewed

• Time spent on pages

• Website interactions

• Referral website

• Approximate location

Where appropriate, this information may be combined with other information collected in accordance with our Privacy Policy.

 

Third-Party Providers

We may use trusted third-party providers that place cookies on our website, including:

• Google

• Microsoft

• Meta

• Website hosting providers

• Website analytics providers

• Online advertising platforms

These providers process information in accordance with their own privacy policies.

 

AI and Website Improvements

We may use AI-assisted tools and automated technologies to help improve our website, analyse visitor behaviour, optimise content, improve customer experience and support our marketing activities.

Where these technologies rely on cookies or similar tracking technologies, they will only be used where required by law and where appropriate consent has been obtained.

 

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Customise your cookie preferences

You can change your preferences at any time using the cookie settings link available on our website.

 

Browser Controls

Most web browsers allow you to manage cookies through their settings.

You can:

• Delete existing cookies

• Block future cookies

• Receive notifications when cookies are placed

Please note that disabling some cookies may affect the functionality of our website.

For further information, visit your browser's support pages:

• Google Chrome

• Microsoft Edge

• Mozilla Firefox

• Apple Safari

 

International Data Transfers

Some of our third-party providers may process information outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection legislation.

 

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, technology or our business practices.

The latest version will always be published on this page together with the effective date.

 

Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact:

L&P Heating Solutions
Email: lpheatingsolutions@outlook.com
Telephone: 07403 484934